Are bouncers safe?

We keep all of our bouncers in impeccable condition. They are all fire retardant and made of commercial grade materials. Our moonwalks are certified by registered professional engineers to meet and exceed all standards of The American Society for Testing and Materials (ASTM).

Are your bouncers clean?

Again, we keep all of our bouncers in impeccable condition. After every rental, the bouncers are inspected and cleaned. We never purchase used equipment because we can’t be sure that it was cared for like ours are. You will be proud to have one of our bouncers in your yard.

What do I have to do on the party day?

Nothing at all, but supervise your children. We will deliver, set up and inspect our equipment. We are always on time, so there is no need to worry! After the set up, simply let the kids enjoy it! Adult supervision is required at all times when the bouncers are being used.

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Can I reduce my cost if I do the setup?

No. We keep our rates very competitive, but for your safety (and our insurance!) we cannot allow you to pickup and setup the bouncers. If you are inside our delivery area we have no extra charge for delivery.

Do I need a reservation?

Reservations are very important if you want to ensure your selection. If you need last minute help, let us know. We will do anything we can to assist you. We also have partnerships with other rentals in Houston, so if we can’t help you, we can try to find someone who can!

How long in advance do you take reservations?

As long as you need. The longer in advance you reserve your date, the better chance you have of getting the bouncer your child wants. Moonwalks have become increasingly popular so we fill up fast.

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Where can you set them up?

We do all the work for you, delivery, set up and inspection. All you need to do is provide us with a suitable area. Our bouncers can not be set up on sand. We need a level surface of grass or driveway with no overhead obstacles. We also need an electrical outlet within 100 feet of the bouncer.

What kind of bouncers do you have?

We currently offer bouncer themes for boys or girls. We offer “It’s a Girl Thing”, “Horse Fantasy Land”, “Transforming Robo Cars”, “All Star Sports” and more. We will make your child’s big day a day to remember and cherish!

Are pets allowed?

No, for the safety of the pets and our bouncers, we do not allow pets on the moonwalks.

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Is food allowed in the bouncers?

No, there is no food or drink allowed in the bouncer. It could cause damage to the materials and would require extra cleaning.

How long does it take to set up?

It only takes about 15 minutes to set them up. We allow 30 minutes from the time we arrive until we have inspected and are ready to leave. We deliver early in the morning the day of your party so that there is plenty of time.

What should I do when the party is over?

Nothing at all! We will be there at the specified time to deflate and remove our moonwalks. You don’t have to do a thing.

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Do you charge a deposit?

Yes we do. We require a $50.00 non-refundable deposit. If your party is cancelled for any reason, your deposit will be applied to another rental within 1 year of your original party.

Your reservation is not confirmed until your deposit is received.

What payment methods do you accept?

We will accept Check or Visa/MasterCard for your deposit. The remaining balance must be paid by Check or Cash in full at the time of delivery before set up takes place. After set up is complete, there are no refunds for services. Sorry, we are unable to setup our bouncers without the balance being paid in full.

What if it rains on the day of my party?

If your party is cancelled prior to set up of equipment for any reason including bad weather, your deposit will be applied to another rental reservation within one year of your original party. Our company reserves the right to cancel services for safety reasons due to adverse weather conditions and offer a reschedule date.

Please note that deposits are non-refundable and reservations are not complete until your deposit is received.

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Are you insured and licensed in Texas?

Yes we are insured and our bouncers are fully registered with the Texas Department of Insurance. If you choose any other company, please be sure you verify this information first!!! Texas State Law now requires that all operators must be inspected and registered with the TDI. Read more...

Do I need to sign a Release of Liability Waiver?

Yes. The supervising adult of the party must sign our Release of Liability Waiver before we can set up your bouncer for your party. If you ever rent from a company that does not require this please find another company! Our insurance and all insurance requires it. If your rental company does not, it means they are either not insured, or they are not following the law and you are not protected. Our bouncers cannot be set up until the Release of Liability Waiver is signed by the supervising adult.

What is required of me during the party?

All that is required of you is to supervise your children at ALL TIMES to make sure they are playing with the bouncer in an appropriate way. This insures their safety and it is required by our Release of Liability Waiver.

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